About GlobalSoft Innovations., Inc.
GlobalSoft Innovations., Inc.(GlobalSoft) was founded in May
2002 with a vision to become one of the best software technology
companies to lead in the creation, development and service
of the world's most advanced Convergence Communication Technologies.
GlobalSoft is rapidly becoming one of the leading providers
of Convergence Communication Solutions including Instant Messaging,
Unified Messaging, Multi-Media Conferencing, Online Collaboration
and Contact Center solutions for the age of convergence.
GlobalSoft is committed to providing enterprises more efficient
and cost-effective ways to reach out to your customers, partners
and employees. With GlobalSoft's solutions, communication
and information of enterprise is managed more efficiently,
employees are able to assist customers from an office or from
a remote location, and end users have more options for obtaining
assistance from customer care representatives.
iTeleFusion: Real-Time Voice, Video and
Data Communication
GlobalSoft's award winning iTeleFusion multimedia communication
infrastructure delivers real-time, enterprise-wide voice,
video and data conferencing, messaging, collaboration and
group information sharing management to improve the ability
of employees, partners and customers to meet and work more
productively. Without the cost and inconvenience associated
with business travel, you can conduct high impact meetings,
sales & marketing seminars and training sessions right
on your desktop. Another factor for the cost saving is that
all interactions via iTeleFusion are done over IP, the result
is that you can instantly connect to anyone within your organization,
while avoiding the charges incurred on the traditional PSTN
lines and costly phone conferencing.
ContactPrime: Complete Contact Center Infrastructure
Call Centers will also find numerous options within the GlobalSoft¡¯s
ContactPrime suite which is a complete IP Contact Center solution,
containing an infrastructure and an application suite. Smaller
Call Centers can purchase a complete end-to-end solution at
a reasonable price. This includes PBX, ACD, IVR, and IP functionality.
Larger Call Centers with existing equipment can easily add
enhancements such as IP capability, as well as call recording
and video modules.
Complete, End to End Convergence Communication Solutions
Unlike other Internet Telephony Solution Providers, GlobalSoft
provides a complete, end to end, all-encompassing Convergence
Communication Solutions which enable customers to manage their
information through traditional channels, or over IP networks.
Each enhancement is integrated, based on the customer's requirements,
and the typology of their existing network. If a company is
concerned about investment protection, GlobalSoft is able
to provide network enhancements in a modular form.
Open, Standard, Carrier grade Service Platforms
Gone are the days of proprietary PBX's and enhanced services
platforms. GlobalSoft¡¯s equipment operates on an open standard,
and uses standard network interfaces such as SS-7, ISUP, H.323,
SIP (etc.). GlobalSoft's solutions are carrier grade, and
the ATM backbone gives customers the ability to easily enhance
their network, providing for virtually unlimited growth to
serve expanding business requirements.
Contact to GlobalSoft
GlobalSoft Innovations., Inc. is headquartered in Seoul, Korea
and also has offices in LA, USA and Beijing, China to help
better access the global market. If you are interested in
learning more about GlobalSoft¡¯s solutions, please contact
at 310-426-2202 or visit the corporate web site at www.global-soft.net
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