Voice Communication using VoIP (H.323) Integrated user client Client and server support for H.323. Address book and on-line directories allow "one-click" voice calls from your PC to any phone through a VoIP gateway or Internet-connected PC. Real-time, visual indication of the called party's availability. Incoming PC-to-PC call availability and call notification setting. Default phone number selection for PC-to-Phone connection. Soft phone "IP phone system" on all desktops (integrated user client). Video Conferencing Supports 1-on-1 or multi-party conferencing. Users manage the network load to optimize the performance of the conference and/or network by individually controlling video capture and data transfer rates. "Conference reservation" automatically sends invitations to all participants. Self-select font size and colors. Invite participants to join the conference from within an established conference session. Users can set availability for video conferencing and select notification method. Text Conferencing Supports 1-on-1 or multi-party conferencing. Save and store content from any text conference session. Self-select font size and colors. Users can set availability for text conferencing and select notification method. Application Sharing Supports 1-on-1 and 1:N application sharing Allows users to work in a shared program View shared programs in a frame, which makes it easy to distinguish between shared and local applications on your desktop for privacy and security Easily switch between shared programs using the shared program taskbar Protection of the user's non-shared applications by graying them out in case the window is launched by the relaying user while another application is being shared Use with video / text conferencing White Boarding Supports 1-on-1 and 1:N white boarding Save and print a drawing on the board Supporting multiple pages in one white boarding session Versatile tools to use - color palette and editing tools Use with application sharing, web collaboration Supports 1-on-1 Web browser escorting Automatic or manual synchronization options Temporary host authority delegation Form filling Personal Information Management Web Folder: Online storage allows you to store files, then retrieve and work on them from any location. Eliminates the need to bring diskettes or laptop computers to carry work-files. Calendar, Notes, Alert, Contacts, Bookmarks, Favorites: Storage and universal access to your schedules, notes, events, contacts, and Favorites bookmarks from anywhere. Instant Messaging 1-on-1 and 1:M instant messaging. Messaging history. Peer-to-peer file transfer. Unified Messaging Selectable from GLOBALSOFT mail system or integration with existing mail system. Use iTeleFusion™ UMS or MS Outlook for your messages. Universal inbox for voice, video, text and fax messages. Send and receive multimedia messages and facsimiles from any PC, telephone and WAP-enabled device. POP 3 support, email blocking, auto reply and signature. Notification of Message and Mail Arrival Real-time notification of messages via email. Real-time IM arrival notification. Company Directory View organizational employee structure with their presence status (online, offline, away, and do not disturb modes) Search users Add to Personal Directory Start communication or collaboration with a user from the Directory Personal Directory List of selected iTeleFusion™ users with their presence status Search users Add/Delete users Start communication or collaboration with a user from the Directory Service Control Administration functions can be centralized or broken-down to the domain level. Service providers can offer managed services as well as customer-controlled services. Available service parameter configuration and event management. System Monitoring Server information & configuration Port monitoring and management Event monitoring & application control Administration Management Allows administrators to register new users and to manage administrative information, including password and contact information for security purposes. User Management Create and manage new user directories. Access to local and global user directories. UDR and CDR management: Billing can be generated directly from customers' UDR. Service Creation and Service Management CAS (Communication Application System) Service Creation Application resource and user registration Multiple service logic creation of different user classification with the registered resources. Service logic application to each user based on the user's service level Client presentation and service usage level differentiation between user levels CAS Service Management The unified presence information management for user, service, and resources All communication management including P2P to enable optimal P2P communication